Consulting Referrals for Randy Moon | Small Business Consultant, Los Angeles, CA

Services Offered: You'll see from the testimonials below that we perform a wide range of services to include:

• Profit Engineering- We grow your profits.  With higher profits, a lot of other problems go away
• Strategic Planning - To include formal Business Plans
• Sales and Marketing- Sales and Marketing Plans, determining staff need and direction, Sales Growth
• Incentive Plans - Formal Plans to improve employee performance and retention
• Operations Improvement - Installing modern practices and processes to reduce waste and cost
• Productivity Increases - Finding ways to measure and improve staff and systemic productivity
• Cost and Expense Reduction - Creative solutions to remove unnecessary costs and expenses
• Exit Strategies - Including transitioning from Owner to Son/Daughter
• Cash Flow - Improving cash flow and lowering borrowing costs. Helping owners get a Line of Credit
• Financial Planning - To include budgeting and capital expense planning
• Estimating, Bidding and Pricing Strategies
• Management Training and Mentoring

Testimonials:


“Pro Temp Inc. has been in business for 20 years in the HVAC and Refrigeration business, with service being the profitable area. Our growth has been stagnant with 3 – 7% profit for the past 3 – 4 years… Company growth was slow and avoided as we viewed growth as requiring more hours. We had considered selling the company as we realize growth is necessary for survival, but we were not willing to put in more time, and did not know how to proceed…

Even though we were shocked at the weekly cost for consulting, we decided to proceed for a few weeks, then a few weeks more. We were impressed and therefore extended the initial consulting with Randy Moon for a total of six weeks before we felt comfortable proceeding our own.

In the six weeks of good turmoil, we set the basis for the reorganization of Pro Temp. The work performed professionally includes:

* Reviewed our business the last 3 years and determined problem areas
* Revamped our accounting to track performance in 3 areas of our business
* Re-Organized the company, passing responsibility to the employees
* Helped Motivate everyone to work towards being more productive
* Set up an incentive bonus plan with guidelines for measuring employees
* Put the company on the right track for inventory and other expense controls
* Established sales and marketing plan and taught sales process to our managers
* Developed easy to use forms for determining profit, budgeting and sales scripts for some telephone marketing.

The short and long term results from this experience, is that the two owners now have the opportunity in the future to step back and let the company run itself by utilizing the existing employees, gaining financially from continued growth, making it worthwhile for the employees to strive for higher performance and give them the opportunity for future growth…”  We see the light and an opportunity to step away from the company in the near future.  Before Randy, that light was not there.

Cal Van Hemert, President John Moser, Vice-President
Pro Temp, Inc.
Holland, MI

“…First week: Randy Moon came in and cleaned out desks, straightened out the books, began legal proceedings against people who owed us money, showed us how we should be pricing our services, how to calculate overhead factor and breakeven. We just didn't know what we didn't know. After one week we hired Randy to come back for another week.

Second week: Randy set up a system for paperwork flow. We were losing thousands of dollars in missing paperwork. He helped us hire a full-time bookkeeper, he found several more thousand dollars in inventory that we thought we had lost, he helped collect money from some of our toughest customers and helped us win back a huge customer we had lost…

We still have a long way to go, however at least we have a map to follow to get to profitability. I would recommend… Randy Moon at any time to anyone.”

Gene McKnight, President
Cable Innovations
Richmond Hill, GA

“How can we, in a letter, summarize the renewed vision and plan for profit that Randy Moon has brought into our company of 27 years? This was a very expensive but even more worthwhile 4 weeks we have ever spent in our entire business experience. Randy was able to quickly and effectively evaluate and address areas of weakness and also to encourage us to capitalize on our many strengths. The work over the 4 weeks that Randy performed professionally includes:

* Reviewed our business over the last years and determined problem areas.
* Set up guideline to keep each area accountable to the other.
* Encouraged Joanne to obtain more education in Accounting.
* Created Cash Flow and expense controls to increase profit and money management.
* Set up an incentive bonus plan tied to team productivity in the shop.
* Encouraged us to continue our marketing procedures.

…This experience was one of those “Divinely appointed” moments that come just a few occasions in a lifetime.”

Greg Wray, President Joanne Wray, Vice-President
Motor Motion
Modesto, CA

“…I was tired of sitting in our “weekly” meetings, scratching our heads, and coming up with no answers…All I can say is Thank God that we have had Randy Moon here for the most grueling 9 weeks I have spent since Boot Camp 40 years ago!!

Randy has touched the lives of at least 20 of our employees, face to face, and every one of them have had nothing but praise and admiration for the professional way he has handled each of their job enhancements and made them an “owner” of this company. Each employee is thinking of how to improve their value and the value of their entire team… Every employee has a new attitude about working here, about self policing themselves, their crews and all of the other crews.

Hoette Concrete has changed, is changing and will continue to move forward to be a stronger, quality competitor in the St. Louis market for many years to come because of the efforts of Randy. He has all of the employees believing in their role in the company and happy to be a part of Hoette’s new beginning.

On a personal note, I want to say that my wife and I have had the opportunity to spend two evenings with Randy away from the office and want to express our thanks for the very candid conversations we had about our son John. I know that Randy also had the same conversations with John and I am confident that with the training that Randy has given him and the guidance that Randy has given us, the “Silver Spoon” will not be dropped by the next President of Hoette Concrete…”

Joe Hoette, President
Hoette Concrete Construction
St. Louis, MO

“…We cannot believe the difference we are already seeing in our sales. Our company is already running much smoother than it had been.

In the beginning, I had my doubts and was very concerned about the expense. We weren’t even paying some of our bills on time. First Randy showed us how we could afford this engagement then he taught us how to plan our cash flow and now we can see when each bill can be paid. I am truly amazed. Randy showed us our weak areas and told us how to change and overcome them. He organized our operations. He gave us job descriptions, now everyone knows what is expected of them, exactly what they are responsible for and who they are accountable to. He set up an incentive program tied to employee productivity. He reviewed and encouraged our marketing procedures.  In one month our sales grew over $100,000 from the previous three months average.  He reviewed our sales procedures and encouraged Jim Sr. and Jim Jr. to go back out and sell.  In one month our sales grew over $100,000 from the previous three months average.  We feel we have learned so much.

We are really grateful because this experience has renewed us, lifted our spirits, and gotten us really excited about our business…”

James Kennedy VII, James Kennedy VI, and Deborah Kennedy, Owners
Kennedy Renovations
Norfolk, VA

I am writing this letter to express our sincere appreciation for the work and help that Randy Moon has provided to our company. It was a hard pill to swallow to call in for outside help, but we are glad we did.

* Here are some of the areas that Randy has greatly improved for us:
* Improved Managerial Effectiveness
* Improved Profitability
* Improved Productivity
* Increased Sales
* Developed a Concise Business Plan

I have been in the HVAC/R industry for 23 years and have not seen anybody pick up the intricate aspects and nuances of a business as fast and in-depth as Randy.

Without Randy’s professionalism and expertise, I have no doubt that we would not be on our current track…”

Joe Berrena President
Joseph T. Berrena Mechanicals, Inc
Petersburg, PA